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Facility management is a professional management discipline focused on the efficient and effective delivery of support services for the organizations that it serves. The International Organization for Standardization (ISO) defines facility management as the "organizational function which integrates people, place, and process within the built environment with the purpose of improving the quality of life of people and the productivity of the core business.
Cleaning operations are often undertaken out of business hours, but provision may be made during times of occupations for the cleaning of toilets, replenishing consumable plus litter picking and reactive response is scheduled as a series of periodic tasks.